Integrated system requirement and demand for a secured web-based solution to meet the industry’s best practice standards that deals with highly confidential and sensitive data for corporate support service for private investigation industry.
Challenge
The Client is in a service industry to serve across the nation corporate investigation service, solution and support. The challenge to bring up an integrated solution with case by management, Client Management, Employee, Management, Data flow management. Key requirement for a scalable system with user access capabilities at the multiple level to maintain all in one intelligence system architecture for process. Demand for a secured solution to meet best practice standards that deals with highly and sensitive data for support services.
Solution
- An enterprise technology solution to control business process, Secure information system, integrated accounting support, Hybrid Mobile App for iOS and Android.
- A quality web software comprising key modules like Case Management, Client Management, Investigators Management, Employee Management, Sales-Marketing Management, System Admin and User Management, Audit and MIS Reports, System User support, Interactive dashboard view.
- Module structured secure database system with cross data functions to generate variety types of reports throughout entire application. Developed secure data exchange platform to serve different cases requirements. Micro search functions and Multi layered GPS Tracking system, Case Time Tracking, System user tutorials & help.
Result
- Achieved best Automation Practice
- Using own proprietary enterprise solution
- Full control over application and data
- Easing Clients and Business Process
- External Accounting Support
- Increased operational efficiency
- Transparency and Profitability
- Gained cross response capabilities
- Reducing communication failures
- Added values to gain new business
- Increased Real time response