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Workflow VS Task Management

Rules look good in books, but when it comes to day to day corporate activities, they are bent and twisted to meet deadlines and get work finished.

Drawbacks of Workflow approach
Organizations are complex with dynamic hierarchies. Only in very few cases can an activity be done in the same systematic way.
Take for instance, content creation: more often than not, there will be no certainty as to who will create it, and if the designated reviewer will have time to audit it. As a result each piece of content ends up having a different workflow.

Most workflows are short and linear ones, skipping some crucial destinations for faster approval. The original purpose of a workflow, to have a systematic content generation process, is lost.

Task management Concept
With such real time problems being faced by the users after CMS implementation, the CMS vendors have started rethinking the practicality of deploying workflows. A newer concept has emerged, Task Management.

Task Management is in element just the same as a workflow. Content is created by content authors, the difference is in the approval process. Instead of following a pre-assigned and rigid approval process, the content is assigned to the concerned person with a brief direction as to what are his tasks e.g. update, review, add a snippet etc.

This approach brings a lot of flexibility to the process and is much more practical in real life scenarios. A lot of vendors have started suggesting such solutions to the clients so that they get a better value from their application.

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