iSummation Application Maintenance solutions include:
Technology Migration
Database Migration
Application Functional Enhancement
Bug fixing and troubleshooting
Data cleansing
Application re-organization
Application integration
Application Documentation
Outsourcing alternatives
Code verification and enhancement
Product support solutions include:
Managing Service Level Agreements (SLAs) for our customers by managing multi-tier support programs
Provide Tier 2/Tier 1 support to end customers
Provide scripting assistance (creation and troubleshooting)
Provide assistance during customer migrations to new releases
Provide documentation of known solutions for inclusion in knowledge repository
Conduct performance testing of customer situations
To learn more how we can help you with maintanence and enhancement of the existing applictaions, please contact us.
